Settings → Settings → Emails & notifications → Logs.
One row per email: date, template, recipient, subject, status and the provider's last message. Filter by recipient, template or status; click a row to see the rendered body.
| Status | Meaning | What to do |
|---|---|---|
| Queued / Sent | Handed to the mail provider | Wait a few minutes |
| Delivered | Accepted by the recipient's server | Ask them to check spam / promotions |
| Bounced | Rejected (bad address, full mailbox) | Fix the address on the quote and resend |
| Failed | Could not send (SMTP error, unverified domain) | Check Sending settings → test connection |
How long are logs kept? Logs are retained for a limited period; export rows you need for disputes.
Can I resend from the logs? Yes, from the row menu, to the same or a corrected address.