A storefront session becomes a lead in one of three ways:
| Customer action | Lands in | What you do |
|---|---|---|
| Clicks Request quote (or buys through your connected shop) | Quotes | Price it, confirm it, send it to production |
| Clicks Save for later | Saved designs | Follow up; convert to a quote when they are ready |
| Uploads a logo or artwork | Uploaded graphics | Review quality, flag or remove problem files |