For each event (new quote request, quote waiting for reply, mockup approved / changes requested, order completed…) choose the recipients: all members, members with a given role, or specific addresses. The customer-facing email for the same event is configured in Templates.
| Toggle | Emails |
|---|---|
| Quote emails | New quote requests and reminders for quotes waiting on a reply |
| Team activity | A member joins or is removed |
| Low credit warnings | Heads-up before credits run out (the exhausted alert always sends) |
| Setup & product tips | Onboarding reminders and occasional guidance |
Our sales inbox is a shared address, not a member. Add it as a specific address on the relevant events in Notifications.
I get no email when a quote arrives. Check your Preferences toggle, the event's recipients in Notifications, and the Email logs for a bounce.