Once a customer selects a graphic or a text on the garment (click it in 3D or 2D), they can edit it with the keyboard, a right-click menu, or by dragging. Nothing here needs to be switched on — it follows your existing graphic, lock and zone settings.
Shortcuts work after clicking the garment. They never fire while the customer types in a field (text content, quote form, search).
| Keys (Windows / Mac) | Action |
|---|---|
| ← ↑ → ↓ | Move the selected item 1 mm |
| Shift + arrows | Move 10 mm |
| Ctrl+D / ⌘D | Duplicate |
| Ctrl+C, Ctrl+X, Ctrl+V / ⌘C, ⌘X, ⌘V | Copy, cut, paste — also between product tabs |
| Delete or Backspace | Delete |
| Ctrl+] / ⌘] and Ctrl+[ / ⌘[ | Bring forward / send backward |
| Esc | Deselect (or cancel placing a new graphic) |
| Ctrl+Z, Ctrl+Shift+Z / ⌘Z, ⇧⌘Z | Undo / redo — only when undo is enabled for your storefront |
| ? | Show the shortcut list in the customizer |
In 3D, arrows follow the screen: → always moves the item to the right as the customer sees it, even on a sleeve or a mirrored back panel. An item stops at the edge of the panel it sits on instead of sliding off the garment.
One move = one undo
Holding an arrow key, an Alt+drag, a cut or a paste each count as a single step, so one undo reverses the whole action.
Right-click an item (Ctrl+click on a Mac, long-press on a phone or tablet) to see everything it allows:
| Item | Actions |
|---|---|
| Uploaded or library graphic | Replace, remove / restore background, vectorize (raster files), edit colors (SVG), duplicate, copy, cut, paste, bring forward, send backward, lock, delete |
| Graphic in a zone | The same image actions, paste, layer order, lock and delete — no duplicate or copy, because a zone holds one graphic |
| Text | Edit text, duplicate, copy, cut, paste, lock, delete |
Right-clicking an empty spot of the garment after copying shows Paste here, which drops the copy exactly where they clicked. Upscale stays in the item's side panel because it asks for confirmation first.
Hold Alt (Option on a Mac) and drag a graphic or text: a copy stays where it was and the customer keeps moving the original. Graphics placed in a zone just move.
To place an item off-center without it snapping to the middle of the panel, hold Ctrl (⌘ on a Mac) while dragging, or switch off Snap to panel center in the toolbar.
"The arrow keys scroll the page instead of moving my logo." The customer has to click the garment (or the item) first so the canvas has keyboard focus. Clicking in the side panel gives the focus back to the panel.
"I can't move or delete it." The item is locked (right-click → Unlock), or its zone has Lock position set in the zone settings.
"Paste doesn't work." Copy and paste work inside the customizer. Pasting an image copied from another program is not supported — upload it from the Graphics panel.